TOTAL satisfaction - Plumbing World

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PlumbingWorld.com

"I have never had such quick delivery of any item from any mail order supply house, and I definitely appreciate it. I rarely give recommendations, but I have definitely spread the good word. Thank you for very good service."
- Jim Vandugriff, Logan, UT 84321

PlumbingWorld.com

"Your service is outstanding. Excellent company. Wish I needed more of your products more often.... Not only was the service (order confirmation, and shipping) super, the timely, complete, and very helpful response to my e-mail questions about the item was equally great. Congratulations on having such a fine company."
- Roger Anderson, Murfreesboro, Tennessee 37130-5619

PlumbingWorld.com

"I just wanted to thank you for your excellent service...You should know that I never write these kinds of letters. I have bought a bunch of stuff on E-bay and never rate the sellers, good or bad. So for me to sit down and type this, means I've very impressed. So again, job well done. I have book marked your home page and any other plumbing needs I have will be directed to you."
- Steven Eckhardt, Des Moines, Iowa 50311-2420

PlumbingWorld.com

"I've been buying on line for 6 years and you are a 10. You are unbelievable."
- Claude Hayn, Frederick, Maryland, 21703-5809

PlumbingWorld.com

"Wow! What amazing service. Thanks for the extraordinary job and merchandise. I'm totally impressed."
- Tom Conway, Seattle, Washington 98103-5916

PlumbingWorld.com

"I would like to take this opportunity to thank you for your superior service....and believe with the service standards that you have provided us, you and your staff will grow from strength to strength. Your company has honestly created a magic moment for us by exceeding our expectations.... Once again congratulations on a job incredibly well done."
- Louise Hattingh, Redco Construction, Key West, Florida 33040-4680

PlumbingWorld.com

"Your site proved to be the best Internet shopping experience I've had."
- John Williams, Lawrence, Kansas 66049-3004

PlumbingWorld.com

note: EVERY customer that is shown here has given us written permission to quote him or her.
We will not quote you unless we have your written permission,
and with all of our customers, we will NEVER give, share or sell your e-mail address to anyone!

"Everything you said on your site was true! I like your straightforward, no nonsense approach....I am more than happy to endorse your services and hope that it helps someone who is teetering on the edge of not ordering to throw care to the wind and order. They won't be disappointed......I will certainly remember you and your group and have already shared your web page with several colleagues in my office. I need to take lessons from you!"
- Shari Padfield, Firm Yield Pollen International, Yakima, Washington & Portland Oregon

PlumbingWorld.com

"Yes, you do underpromise and overperform. This is my second time ordering from you and I am very pleased with your service. Thanks for all the hard work......Go ahead and use the comment, you deserve it."
- Timothy Seward, Pocatello, Idaho, 83201-4406

PlumbingWorld.com

"Thank you again for the way you take care of your customers; it's a pleasure to do business with people such as yourself....I love you guys!"
- Irv Diton, Melville, New York, 11747-1624

PlumbingWorld.com

"I would like to add a comment to your customer testimonials. I have just placed my second order (this 2nd one was for a friend, by the way) and I have been so impressed with the level of customer service and assistance I have received, I will continue to recommend your business to everyone I know. Thank you!"
- Eydie Chase, West Palm Beach, Florida 33417-1119

PlumbingWorld.com

"Thanks so much for the excellent service. Your selection was great. prices even better, and shipping very prompt...My experience with your company was excellent...I'll definitely be looking up your website again when I need plumbing parts, and will recommend your company to others as well."
- Galin Downing, Port Angeles, Washington 98362-8126

PlumbingWorld.com

"...Up to now, the best retail sites my wife and I have experienced are Land's End and Amazon. Your site is as good or better. Do us all a favor, please: trademark, copyright, and franchise your website look, feel, and backroom procedures so that we can finally begin to turn around the generally dismal Internet shopping experience."
- Erich H. Cramer, Reston, Virginia 20191-2638

PlumbingWorld.com

"Ya'll are the most Professional and Helpful People in the USA... We wish that more companies would adapt the work ethics, promptness and great service as ya'll do. Here's a BIG THANK YOU...Because of ya'll, only good things will happen with our new business!!!.... We have looked for a long time to find a Company that had the products that would be to our satisfaction. And we are so thankful for your company."
- Harry and Sharon Roberts, Gulf Shores, Alabama 36547-3129

PlumbingWorld.com

"WOW! I'm really impressed with your company.....Now that's what I call excellent service...Thanks so very much. "
- Don Shaw, Plymouth, Minnesota 55442-2107

PlumbingWorld.com

"Thank you for catching my error. This is not the first time we have ordered from your company, and I must say it has always been a pleasure buying from you since your online company has a human side behind it all. Very few, if any of the online companies I have bought from would have brought this kind of problem to my attention....Bottom line, I just like working with your company...The few big online retailers that I have bought from, like Amazon.com, Columbiahouse.com, Express.com, could learn some things from your operation....in terms of plumbing needs, I wouldn't even consider looking elsewhere..."
- Scott Gledhill, Truckee, California 96161-6926

PlumbingWorld.com

"I am extremely impressed with your superior customer focus and service!...I work in management for a large US retailer and only wish we had this sense of urgency, follow-up and follow-thru as you do! Many organizations claim and attempt to under promise and over deliver, you do this remarkably well!"
- Tom Arndts, Albion, Michigan 49224-1805

PlumbingWorld.com

"This is my third order and the service has been fantastic. You have a great online store. Keep up the good work."
- Patricia Frydryck, Salem, New Hampshire 03079-5878

PlumbingWorld.com

"I have never dealt with companies such as yours. You are the most customer-oriented company that I have had the pleasure to deal with. It's so nice to be treated the way you guys have treated me. I really appreciate it."
- Joe Giles, Newark, Ohio 43050-9363

PlumbingWorld.com

"...You're terrific!...Your great follow up, interest and friendliness is an incredible asset...It's gold.....Thank you again for your terrific service!"
- George Wilmot, Jamaica Plain, Massachusetts 02130-2005

PlumbingWorld.com

"Fantastic! Thank you so much. I am pleased to find a web site that finally delivers what it promises."
- Laura M. Rice, New Kent, Virginia 23124-3214

PlumbingWorld.com

"I would like to commend you on your extremely fast service and your high quality parts."
- Mahesh Rao, Richmond, California 94804-4336

PlumbingWorld.com

"...Your Company is easy to do business with, as demonstrated by your quick, easy and efficient return policy. Your focus on Customer satisfaction is very impressive and the next time I need plumbing supplies I plan to order from you."
- Bob Buckley, Stockton, California 95206

PlumbingWorld.com

"I would like to tell you how satisfied I am with your business....... When I got home from work on Tuesday the items were on my front step. I had a great day at work but this was the frosting on the cake. Thank you."
- Peter Delegeane, Tracy, California 95376-8307

PlumbingWorld.com

"Thanks for keeping us informed and 'exceeding your own expectations.'"
- Larry L. Loomis, Lincoln, Nebraska 68502-5205

PlumbingWorld.com

"Thank you so much for the great service!...I spend my day purchasing and your group stands head and shoulders above 99% of the people I buy from."
- Sharan Quigley, Chico, CA 95973-8851

PlumbingWorld.com

"I would like to complement you and your employees on the great service that you provide. I live in a very rural area of Arizona and we are in the process of developing an RV Park. My local supplier deals with what I am told is a nation wide plumbing supply company. Every order that I have placed with that national company, takes two to three weeks to get for delivery and rarely is the order complete. However every time I place an order with your company my order arrives complete and in three to four days. So much for 'Bigger is Better.' Keep up the good work!!!!!"
- Paul DiCarlo, Bouse, Arizona 85325

PlumbingWorld.com

"...your prices and service have been great! Feel free to use me as a reference in the future. I have also referred my construction manager to your site for his specialty parts in the future. Thanks!"
- Mike Silverman, Gaithersburgh, Maryland 20878-3434

PlumbingWorld.com

"Your service is without equal, you are the BEST...Great service-keep up the good work. All sites should work like yours...I have gone as far as to give your address to our local hardware/plumbing supply as a source. When I have further needs I will be back."
- Gilbert Hovey, Gonzales, Texas 78629-9633

PlumbingWorld.com

"You guys exceeded my expectations..."
- Kathy Toenies, Chicago, Illinois 60616-3200

PlumbingWorld.com

"Damn --- You're Good!!!!! Your company has impressive service; and your prices aren't bad either!! Thanks again."
- Edward Maiden, Halifax, Pennsylvania 17032-9673

PlumbingWorld.com

"....I greatly appreciate the customer service. It's widely missed these days..."."
- Cody Blossom, Cloquet, MN 55720

PlumbingWorld.com

"It was a pleasure doing e-business with your company. I will definitely refer your company to my friends."
- Diane Carter, Nevada City, California 95959-9515

PlumbingWorld.com

"Thank you so much for being so prompt....I am very impressed...."
- Felicia Balek, Bayville, New York 11709-2125

PlumbingWorld.com

"Thank you very much. We were very pleased with your selection and service."
- Azra Hussain, Burtonsville, Maryland 20866-2138

PlumbingWorld.com

"This is my second time using your site. Your sales staff identified a problem with my order and saved me from getting extra equipment. I appreciate that."
- Mr. Johnny E., Medford, Massachusetts 02155-6721

PlumbingWorld.com

"...Who ever runs the company must know about Tom Peters his lectures and books. For they tell how to take care of the customer,...superior service...Keep up the good work. I will again be visiting your web site for my plumbing needs."
- LeRoy H. Guntner, Fresno, California 93704-3214

PlumbingWorld.com

"...am very satisfied. The quality of the products were as good and better than expected...The rapid delivery was a very pleasant and unexpected surprise...thanks for the excellent service and I look forward to doing business with you again."
- Wes Melton, LeRoy, Illinois 61752-1748

PlumbingWorld.com

"You have endeared yourselves to me and will enjoy a permanent place in my collection of most-honored bookmarks."
- Bill Saltman, Belchertown, Massachusetts 01007-9412

PlumbingWorld.com

"Thank you so much for your excellent service. I must agree it is the model of this industry. ....I can't say enough about you. I will definitely recommend you to all I know. Thanks again. "
- Dorothy M. Smith, Lanoka Harbor, New Jersey, 08734

PlumbingWorld.com

"I am tempted to do extensive replumbing or to build a new bathroom as your service is that good. I'm really impressed with how customer oriented you are even with a small order such as mine. I'm spreading the word among my do it yourself friends....At its best (and you are clearly an example), ecommerce seems to take us back to the days of local and personal service...Thanks much."
- Paul Loukides, Albion, Michigan 49224-2051

PlumbingWorld.com

"...ya'll 'over delivered' like you said. It's refreshing to get good service these days and I will definitely use your company again and will recommend you to friends, family and business associates. Thanks again, keep up the good work. People do notice!!!!"
- Dan Young, Newport News, Virginia 23608-9347

PlumbingWorld.com

"Your online support is amazing! Quick Courteous responses and guidance....I want to thank everyone involved in my order. The product fit just right - something I can't say about the others that I have bought elsewhere.... I was also impressed with the speed of my order delivery."
- Mike Shannon, Stonington, Connecticut 06378-2011

PlumbingWorld.com

"Just wanted to say a BIG 'THANK YOU' for getting our order to us very promptly... it works wonderfully. We did spend our money very wisely!!!"
- The Spradlins, Springfield, Montana 65806-2917

PlumbingWorld.com

"Thanks so much for your help...You truly have the best website for shopping."
- Brenda Kennedy, Lexington, Kentucky 40546-00914

PlumbingWorld.com

"Excellent service!!!"
- Dan Riordan, Prescott, Arizona 86304-3021

PlumbingWorld.com

"Very impressed with the quick delivery of my order and the easy ordering process. I will definitely use your service again."
- Gregory G. Brott, Danville, California 94506-4545

PlumbingWorld.com

"...I will most definitely shop with you again."
- Robert Epley, Redding, California 96003-2206

PlumbingWorld.com

"...I am grateful...and think your business is great!"
- Steve Weston, Greensboro, North Carolina 27407-1611

PlumbingWorld.com

"...Let me mention my gratitude in dealing with a company that not only has a great selection of products but the integrity to back up their merchandise. ...I'll be a regular customer...you can use my name & E-mail, that's OK w/ me. I'd be happy to help promote your store."
- Karl Toubman, Kamuela, Hawaii 96743-8450

PlumbingWorld.com

"...you have excellent service. It was very easy to order your products online, and I always received very prompt responses to my inquiries. Thank you for your great customer service!"
- Betsy Martin, San Francisco, California 94122-3709

PlumbingWorld.com

"Your service is very good and I will use you and recommend you in the future. Thanks."
- Richard Dondes, East Brunswick, New Jersey 08816-2778

PlumbingWorld.com

"Thank you.. thank you.. thank you for the great service...thank you again for the great service...it is great doing business with a Company that treats its customers like this..!!!"
- William Steinmeyer, Harrisburg, Pennsylvania 17109-1042

PlumbingWorld.com

"I want to tell you how pleased I am with your service. I was leery of buying on the Internet, but dealing with you all has been a pleasure. I will be back again and again....You guys are great."
- Larry Loiselle, Manor, Texas 78653-9616

PlumbingWorld.com

"...I especially appreciate when companies stick by their mottos...so I think your motto 'our goal is to underpromise and over overperform' holds true. Thanks!"
- Suzanna Yamamoto, Pinole, California 94564-2380

PlumbingWorld.com

"You are terrific! Thank you so much...I am very satisfied! I feel I was answered in good time, and that the product I received was superior. I will recommend you to my friends."
- Kathleen J. Herbert, Joppa, Maryland 21085-3420

PlumbingWorld.com

"You did everything you said that you would do and more. It's nice to know that there are companies like yours still out there that are reliable, responsive and go beyond the call....I like doing business with a company that the end users satisfaction is the key to their success. Thank you for the timeliness of your delivery and you can expect more orders in the future....I look forward to a long working relationship with you. Keep up the good work."
- William Thrasher Jr, Carrollton, Texas, 75007-3428

PlumbingWorld.com

"If you are satisfied with us, please tell your friends, if you aren't please tell us."

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Because we treasure and honor your privacy
EVERY customer above has given us written permission to quote him or her.
We will not quote you unless we have your written permission and in no case,
will we give or sell your e-mail address to anyone.

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