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Ordering Information

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see Your Shopping Cart
see Product Index -
see Customer's Testimonials -
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see Shipping FAQ's
With regular ground shipping we only charge 8% or less in the Contiguous U.S.! plus processing

How to Order:
The easiest way is to use our Shopping Cart system:
Adding something to your shopping cart is as simple as ...

There are many other ways to order from us:
By e-mail:
Email us with the description, prices, credit card info, etc.
Please do not send attachments with your email. We do not process attachments.
or By mail:
Our mailing address is: PlumbingWorld.com, 994 East 20th Street Suite H, Chico CA 95928-6712
You can print out this order form and mail it to us, or (if don't have access to a printer) you can just mail us the description, prices, credit card info, etc.
or By fax:
You can fax us at 530-891-0654 (orders only) or fax us toll-free at 866-744-0521
(Our fax number is for orders only; we do not answer questions via fax.)
You can print out our printable order form and fax it to us. Or you can just fax us the description, prices, credit card info, etc.
or
By phone:
You can call in your credit card number if you are concerned about Internet security. 530-891-1556 (but send us your order by email or fax)
or you can call us and speak to one of our Associates at 530-891-6191 (8:30am - 7:30pm Central standard time).
How to pay us?:
Visa or MasterCard or PayPal or Discover Card
We also accept checks and money orders Your order will be held if paying by check or money order, unless US Postal money order.
Check and Money Order Policy
If the amount of the check is:
Your order will be held for:
$0 - $499.99
2 Weeks
$500 - $2,499.99
3 Weeks
$2,500 - $9,999.99
4 Weeks
$10,000 - $19,999.99
5 Weeks
$20,000 - $39,999.99
6 Weeks
$40,000 - $59,999.99
8 Weeks
$60,000 and over
10 Weeks
Sales Tax?:
None except we add 7 1/4% sales tax on products shipped to California.
Shipping & processing charges?:
We do not require a "minimum sized" order and give great service no matter how small the order.
* In the Continental U.S. we add 8% of product subtotal for shipping (typically 1-8 business days to arrive).
* Alaska, Hawaii, Guam, Puerto Rico and other U.S. possessions - you will pay actual shipping cost.
* All small orders add a small processing charge. - to shipping faq's
* During and before holidays - shipping by standard UPS shipping times can take up to 2 additional days
* Manufacturer direct orders may require additional time for processing and assembly
Orders are normally shipped via UPS Ground (tubs and very heavy items will ship by other means).
If a package is small, weighs less than 5 lbs, and is valued at under $50.00, we might send it by U.S. Postal Mail and you will probably get it within 2-3 days.
We prefer not to, we can (if you insist) send some heavier/more expensive items by U.S. Postal Mail. We will charge at least the same (or more) than regular UPS (never less than 8%) plus there will then be an additional Postal Mail Service charge of $5.00 (assessed due to our extra expenses dealing with insurance and standing in line at the U.S. Post office, etc.). Approximate costs for U.S. postal mail can be found here.
Need it Faster?:
We can ship your order by Second Day.
Caution: It costs significantly more to ship it this way compared to our standard shipping.
Note: For 2nd Day shipping we must receive your order by 9:30am PST. We do not ship next day air.
We only ship to U.S. destinations, US territories, and Military APO's.
It normally can take up to 10 days by UPS for normal shipping.
Note: During the holiday season please allow extra time
We normally ship within 24 hours (Mon-Fri) unless noted otherwise.
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Our phone number is 530-891-6191 (8:30am - 7:30pm Central standard time)