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Reverse Osmosis Membranes / Filters
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"How often should I replace my filters and membrane?"
This is a very common (and difficult to answer) question. It depends a lot on your water conditions, water quality and your usage. We believe that in no case (no matter what brand that you have) should you keep the filters longer than a year (changing them every six months is better) nor the actual RO membranes longer than two years (changing once per year is better of course).
"While I am buying an RO system from you should I order an extra membrane and carbon filters?"
Most people will not mention this (or do not know) but RO membranes have a shelf life. We highly recommend that you buy your RO membranes right before installing them and not to purchase extras until you need them. We take pride in offering not only today's replacement cartridges/membranes but we also offer replacements for RO units that we used to sell.
"I have a 'standard' RO unit and I need parts. Will yours fit?"
There really isn't any such thing as a 'standard' Reverse Osmosis unit. If you purchased your RO from us, we currently have the filters and replacement cartridges for all of the types and brands that we have sold. Just let us know the model number and we will know what parts that you will need. If you did not purchase the reverse osmosis unit from us, we cannot furnish you with membranes or filters for your RO system (exceptions are Kiss - Drinking Water Solutions brand and Culligan® brand).
"From your experience, do you have any installation tips?"
With any brand of RO system that has a carbon filter ahead of the membrane, we recommend that you disconnect the membrane and run the water through the carbon filter initially for at least five to ten minutes. Most carbon filters will dump some carbon at first and this can foul your membrane. Do this whenever you replace the carbon filter as well and you will save yourself some potential grief.
"I originally purchased my RO elsewhere and now need filters and a membrane for it. I believe that your filters and membrane will fit. If I order them and they don't fit can I return them?
Before you place an order, let us know that you did not purchase your RO from us and along with that, send us all the information that you have about your RO. Also, please read our return policy page.
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